Privacy Policy

Effective Date: 23 Oktober 2025
Company Name: Al Syarif Digital Solution
Address: B-26-01, Residensi Topaz, Mutiara Height, 43000 Kajang, Selangor Darul Ehsan

1. Introduction

Al Syarif Digital Solution (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you use our digital services, including WhatsApp automation, chatbot setup, website development, and customer management systems.

2. Information We Collect

We may collect the following information:

Name, phone number, and email address, Business name and company details, System usage data (messages, chatbot logs, activity records), Payment or billing information.

3. Use of Information

Your data is used to provide and improve our services, Manage accounts and customer communication, Send invoices, updates, and support notices, Conduct marketing (with consent).

4. Data Protection / Perlindungan Data

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. Data Sharing

We do not sell or trade your personal data. However, data may be shared with Service providers for hosting, automation, or payment processing, Authorities when required by law.

6. Data Retention

Your data is kept only as long as necessary for the purposes stated or as required by Malaysian law.

7. Your Rights

You have the right to Access, correct, or delete your personal information, Withdraw consent for data use (subject to legal obligations)

📩 Contact our admin support: +60132994266


8. Policy Updates

We may update this Privacy Policy from time to time. All updates will be published on our website.

⚖️ Terms & Conditions

1. Introduction

By using our services, you agree to comply with these Terms & Conditions.
These terms govern your use of our digital products and automation systems.

2. Services

Al Syarif Digital Solution provides digital solutions including: WhatsApp automation & chatbot setup, Auto-reply and follow-up system, Website & landing page creation and Database integration.

3. Payment

All payments must be made as agreed in the quotation or invoice.
No refund will be issued once the digital setup or system access has been delivered.

4. Client Responsibility

Clients are responsible for providing accurate information, necessary access, and materials required to complete setup.
Delay due to incomplete information is not the responsibility of Al Syarif Digital Solution.

5. Limitation of Liability

We are not liable for data loss, system errors, or damages caused by third-party apps or user mishandling.

6. Intellectual Property

All materials, systems, and automation flows developed by Al Syarif Digital Solution remain our intellectual property unless otherwise agreed in writing.

7. Termination

We reserve the right to suspend or terminate services for any misuse, violation of law, or breach of terms.

8. Governing Law

These Terms are governed by the laws of Malaysia.